By booking a trip with Just Istanbul Tours, you agree to these terms and conditions. If you have any questions or need further clarification, please do not hesitate to contact us. We look forward to organizing your trip to Istanbul and ensuring that your trip is both memorable and enjoyable.
Booking and Payment
To secure your reservation with Just Istanbul Tours, full payment is required at the time of the tour or prior to the tour, unless otherwise stated. We accept payment by credit card or bank transfer. Once we receive your payment, you will receive a confirmation email detailing your itinerary and any additional information about your tour or service.
Cancellations and Refunds
We understand that plans can change and we try to accommodate cancellations whenever possible. Please note that cancellation policies vary depending on the type of service booked. Refunds are subject to the terms and conditions stated in your booking confirmation. We recommend that you review these policies carefully or contact our customer service team for assistance.
Changes to the Itinerary
While we make every effort to adhere to confirmed itineraries, unforeseen circumstances such as weather conditions or attraction closures may necessitate changes. Just Istanbul Tours reserves the right to rearrange or substitute elements of your itinerary without prior notice. We will endeavor to promptly notify you of any changes and provide suitable alternatives where appropriate.
Liability
Just Istanbul Tours acts solely as an agent for various independent suppliers who provide hotel accommodations, transportation, sightseeing, activities or other services in connection with your tour. We are not responsible for the negligent acts and/or omissions of these suppliers or their subcontractors. We are not responsible for any personal injury, property damage or other losses, accidents, delays, inconveniences or irregularities that may be caused by any party beyond our control.
